Promoting better patient care should become an inclination for the healthcare sector. The primary purpose of this department is to provide and attain high levels of patient satisfaction. Health systems in developing countries face many notable challenges in balancing quality patient care with equity in payment. Increased public awareness, the growing need for better patient care, fierce competition, increased healthcare business administration, rising physician malpractice, and concerns about poor patient outcomes contribute to this change.
Better patient care quality depends mainly on infrastructure, training, staff competence, and operational systems' efficiency. A requirement is the implementation of a patient-centered approach. Since the health sector's problems are related to both medical and non-medical factors, it is necessary to introduce a comprehensive system that improves both aspects.
The fact that patients are the most indigent people must be acknowledged by everyone working in healthcare. We can remedy this by encouraging healthcare staff and individuals to enroll in a masters in public health online to create mass awareness of prevailing community and social health issues. In developing countries, financial constraints often translate into low quality of patient care. Studies suggest that we must first build a system that attracts patients who can pay for quality services and then extend that system to non-payers. The benefits are high-quality patient care and adequate fee. Here are some of the tips to deliver better patient care.
Make a workable plan
To achieve your goals effectively and timely, you must develop an action plan for improvement. This plan must include specific actions, protocols for implementing those actions, and particular definitions of progress derived from goal setting and data analysis. Making sure you have an orderly system for tracking data and actions.
Communicate your goals and progress
Once you have developed a plan, be sure to communicate it to your team and the entire organization. Share your key steps and setbacks, both big and small. Congratulate those who have contributed to and influenced your progress. Your strategy is more likely to succeed when the whole staff/team within the healthcare facility is engaged.
There is a need to ensure accessibility and availability of both hospitals and doctors for all those in need of medical care. This can only be achieved with robust government interventions to develop more facilities and facilitate aspiring healthcare professionals with educational requirements.
Waiting times for all services should be kept to a minimum, especially in hospitals that focus on urgent and emergency care. Waiting in lines is often a significant problem in most developing countries due to the high demand for services. However, it shall effectively address this problem by continually assessing data such as patient response and using it to make necessary changes in the system.
Patient information and instructions for all procedures, both medical and administrative, must be apparent. A well-trained counselor can effectively connect patients with hospital staff, improve the patient experience and facilitate the physician's work.
Check-in and check-out procedures should be patient-friendly. For example, using digitized check-out systems so that patients don't have to go to another window or wait for a long time.
Communication with patients and their families about possible delays is a factor that can prevent much frustration and anxiety. The conception of a "patient care unit" with a full-time administrator would help hospitals enormously and improve physician's interactions with patients and their families.
Other services, such as communication and meals, should be available to both the patient and family caregivers. This will ensure that patients get all the necessary nutrients they need to recover quickly.
Most hospitals much better understand the medical aspects of patient care. Better patient care depends not only on the quality of medical and technical knowledge but also on modern equipment and quality assurance systems. Some of the tips that can contribute to better patient care include:
A well-trained team is essential to ensure quality patient care and desired outcomes. A serious problem is the shortage of appropriate staff and suitable training opportunities for existing staff. Healthcare departments must resist the temptation to hire untrained or inadequately trained staff should increase the number of training programs and improve existing programs. Ensuring a standard core curriculum for all training institutions and programs would help standardization.
Quality of Work
The outcomes of eye surgery (or any surgery for that matter) and other routine surgical interventions are a significant concern. It is crucial to incorporate quality assurance systems into all aspects of patient care. For example, maintaining aseptic conditions in the operating room can help reduce postoperative morbidity. Proper training of surgeons in diagnostic techniques can help deliver better patient care.
The healthcare system must be fully equipped and properly maintained. Different types of equipment are essential for the functioning of the hospitals and contribute significantly to better upshots. Good quality equipment is now available at a reasonable cost or, in some cases, is subsidized accordingly. This can reduce the cost by developing a suitable stock management system for operation.
The prescription of affordable medicines
Medication can account for a high cost of patient treatment, especially in the case of life-saving drugs. Prescribing affordable medicines is an absolute necessity for adequate care and will help patients get the medicines they need more quickly.
Use of new technologies
It is essential to invariably introduce new healthcare technology to improve the quality of better patient care. Of course, we must do this cost-effectively.
Familiarize yourself with the Plan-Do-Study-Act
This model is based on the (PDSA) cycle for testing quality-related changes and improvements in healthcare environments. By planning, then implementing, then analyzing the results, and acting on what has been learned, we can see which modifications are competent.
Incorporating human factors into the design of healthcare systems and processes can lead to more efficient care processes, better communication between doctors, a better understanding of a patient's health status, reduced risk of errors associated with these technologies, improved patient outcomes, and lowered costs.
Improving patient care is a dynamic process and should be of paramount importance to the medical staff. To this end, developing and maintaining a patient-centered system is of supreme importance. It is essential to focus on quality in all aspects of patient care, both medical and non-medical.