Published December 29, 2015
WASHINGTON — If you currently are or have been a Sprint or Verizon wireless customer within the past five years, you may be eligible for a refund.
In order to determine if you qualify for a refund, you must apply for a refund before December 31, 2015 as part of the companies’ $158 million settlement with the Federal Communications Commission and the Consumer Financial Protection Bureau for bill-cramming.
Cramming is a common malpractice used among telecom service providers, where hidden charges for services like horoscope, celebrity gossip and the like are imposed upon a customer, resulting in higher monthly bills. The practice occurs even though you did opt for the services.
To see if you are eligible for a refund, visit the settlement websites: www.SprintRefundPSMS.com or www.CFPBSettlementVerizon.com