Gun Lake Casino making it right with inconvenienced patrons
WAYLAND, MICHIGAN — A major winter storm front hit West Michigan on Saturday with snow in northern counties and ice in southern counties. The storm caused an electrical power outage at the Gun Lake Casino, which is located half way between Grand Rapids and Kalamazoo.
Power was lost about 10:30 pm-EST causing a major part of the gaming floor to be without power. One generator provided backup power. However, several patrons were upset about losing money that was in slots when the power outages occurred.
Full power was restored by 6:00 am-EST on Sunday morning.
Gun Lake Casino issued the following statement that is posted on its Facebook page:
Gun Lake Casino Guests: We’re very happy to report that our power is on and we’re back up and running! A big thanks to our Guests and Team Members for your understanding during these unforeseen circumstances that the weather caused.
To all of our Guests who were playing slots during this time, we have your information on file, and you can stop by the cage to pick up any money owed to you.
Also, to all of our Guests who were with us during the power outage, we’d like to thank you for your patience and understanding. As a token of our appreciation, we’d like to offer you $25 in FREE Slot Play, which can be picked up at the Rewards Center.
Thanks again to everyone; we wouldn’t be Fun Central without our amazing Guests and Team Members. Be safe out there today, friends!
Gun Lake Casino is owned by the Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians and is operated by the Tribe’s management partner, MPM Enterprises, LLC, owned by an affiliate of Station Casinos, Inc. and private investors from Michigan.